Why Is My Iphone 12 Screen Black?

Why Is My Iphone 12 Screen Black?

If you’re experiencing a black screen on your iPhone 12, you’re not alone. This frustrating issue can happen for a variety of reasons, and it can be incredibly frustrating to deal with..

Possible reasons for a black screen

There are several possible reasons why your iPhone 12 may have a black screen. One common cause is a software issue. Sometimes, a glitch or a bug in the iOS system can cause the screen to go black.

Another possible reason is a hardware problem. If your iPhone 12 has suffered physical damage, such as a drop or water exposure, it could lead to a black screen.

Lastly, a drained battery or a faulty charging cable could also be the culprit. If your iPhone 12 doesn’t have enough power, the screen may appear black until it’s charged again.

Troubleshooting steps to fix the black screen issue

  1. Now that we have discussed the possible reasons for a black screen on your iPhone 12, it’s time to move on to troubleshooting steps that can help identify and resolve the issue.

1. Restart your iPhone:

A simple restart can often fix software glitches. Press and hold the power button and the volume button simultaneously until the Apple logo appears on the screen.

2. Charge your iPhone:

Ensure that your iPhone 12 has enough power by connecting it to a charger. If the battery was completely drained, it may take a few minutes for the screen to turn on.

3. Check the charging cable:

A faulty charging cable or adapter can prevent your iPhone from charging properly. Try using a different cable or adapter to see if it resolves the issue.

4. Update your software:

Software updates often include bug fixes that can address black screen issues. Go to Settings > General > Software Update to check for any available updates.

5. Restore your iPhone:

If the black screen issue persists, you may need to restore your iPhone to factory settings using iTunes or Finder on a computer. Make sure to back up your data before proceeding with this step.

Checking for software-related issues

Black screen on your iPhone 12 may be caused by software-related issues. Before jumping to any conclusions or seeking professional help, it’s worth checking if your device has any software problems that can be easily fixed.

Firstly, ensure that your iPhone 12 is running on the latest software update. Outdated software can sometimes cause compatibility issues or bugs that result in a black screen.

Go to Settings > General > Software Update to check if there are any updates available.

If your software is updated, but the black screen issue persists, you can try performing a soft reset. This can be done by pressing and holding the power button and the volume button simultaneously until the Apple logo appears on the screen. This simple step can often resolve minor software glitches.

If the black screen issue still persists after performing these steps, it may be time to consider seeking professional help. In the next section, we’ll discuss when it’s appropriate to reach out to an authorized Apple service center or a professional technician for further assistance.

Testing for hardware-related problems

If you’ve followed the previous steps and are still encountering a black screen on your iPhone 12, it’s possible that the issue may be related to hardware problems.

One way to test for hardware-related problems is by trying to connect your iPhone 12 to a computer or external display. If your device is recognized by the computer or if the display shows up on the external screen, it suggests that the problem may lie with the iPhone’s screen or display connectors.

You can try performing a factory reset on your iPhone 12. This will erase all data on your device, so make sure to backup your important files first. If the black screen persists even after a factory reset, it’s likely that the issue is hardware-related.

In such cases, it’s advisable to reach out to an authorized Apple service center or a professional technician. They will have the expertise and tools necessary to diagnose and fix the hardware issue.

Seeking professional help

If you’ve exhausted all your options and the black screen issue on your iPhone 12 still persists, it’s time to seek professional help. Authorized Apple service centers or professional technicians have the necessary expertise and tools to diagnose and fix hardware-related problems.

Some common hardware issues that can cause a black screen on the iPhone 12 include a faulty screen or display connectors. These professionals will be able to accurately assess the problem and provide an effective solution.

It’s important to note that attempting to open the device yourself can void your warranty and potentially cause further damage. Therefore, it’s best to leave the repair work to the professionals.

Preventive measures 

Preventive measures are crucial to avoid future black screen occurrences on your iPhone 12. Here are some steps you can take to minimize the risk:

1. Keep your device updated:

Regularly check and install the latest software updates provided by Apple. These updates often include bug fixes and improvements that can help prevent software-related issues.

2. Avoid installing suspicious apps:

Be cautious when downloading apps from unknown sources. Stick to the official App Store and ensure the apps you install are from trusted developers.

3. Handle your phone with care:

Accidental drops or impacts can damage the screen or internal components, leading to black screen issues. Invest in a sturdy phone case and consider using a screen protector.

4. Manage storage space wisely:

Running out of storage can cause your iPhone to become slow or unresponsive. Regularly delete unnecessary files and apps to free up space and optimize performance.


By following the preventive measures mentioned earlier, you can greatly minimize the chances of experiencing a black screen issue on your iPhone 12. Keeping your device updated, avoiding suspicious app installations.

Handling your phone with care, and managing storage space wisely are all proactive steps you can take to ensure the smooth functioning of your device.

However, if despite your best efforts, you still encounter a black screen problem, it’s crucial to seek professional assistance. There could be underlying hardware or software issues that require expert diagnosis and repair. Trying to fix the issue on your own may lead to further damage or void your warranty.