Internet

Phone Call Recording

 

Software Spotlight!

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Note To Readers: Below you find links to what our staff considers to be the best software available in this category. Efforts have been made to assure a good selection while eliminating software that we do not feel is worthy of consideration. If you do not see it listed here you probably should not consider purchasing the product. If our readers or a developer feels that a particular piece of software should be listed please contact us with specifics and we will make every effort to give it our attention and, if worthy, we will include it in our next update.
 

Advanced Phone Recorder version 1.7.6

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TBJ Rating:

 
Shareware  

Updated: 05/10/2005


Enables you to record all your phone calls
to your pc as compressed WAV files!

If you have a voice modem installed in your pc, you can use it to for call recording. Connect your telephone to your modem, dial the number as usually and pressing the record button, whole conversation will be saved to your hard disk. You can set it in auto recording mode where all of your incoming calls will be recorded automatically with no intervention. 

You can select the voice compression your modem supports, such as PCM-8bit, PCM-16bit, unsigned PCM-8bit, u-law, a-law, IMA ADPCM, 4-ADPCM.

You can select the compression format of the wav files saved to your hard disk, such as uncompressed PCM, ACELP, a-law, u-law, DSP truespeech, GSM 6.10, IMA ADPCM, Microsoft ADPCM, G723.1, WMA, VOX, BTV digital, Creative fastspeech, MP3 and many others your system supports. Selecting the right format you can have compression ratio about 2.81Mb/hour. 

Advanced Phone recorder can be set to launch as a service when Windows starts-up. Every recorded call is saved in a database with a date, time, duration stamp and user comment. 
It detects, and logs Caller ID

You can keep lists of calls according to your needs, e.g. personal, business, sales, orders calls etc. Mass actions, delete, copy, move are feasible. Monitor the signal being recorded or played. Post process your wav files. Adjust digitally the recording level. Apply voice equalization between calling and called party.

When the volume level of one of the parties is much lower you can increase it with a click of a button.

Main features:

  • Automatic date, time and duration stamp.
  • Write a memo for each recording.
  • Automatic detection of your modem . 
  • Adjustment of your modem speaker volume.
  • Adjustment of recording level. 
  • Detection of your modem compressions.
  • Creates compressed WAV files. 
  • Create and process lists of calls i.e. personal calls, sales, orders, customers, etc.
  • Automatic recording of ALL incoming calls. For outgoing only manual mode is supported.
  • Set it run when windows starts up. 
  • Adjust digitally signal level. 
  • Equalize voices between calling and called party. 
  • Phone recorder full customization. 
  • Database search. 
  • Email your recordings. 
  • Detects and logs caller ID. 
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Call Corder version 3.6

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TBJ Rating:

 
Shareware  

Updated: 05/10/2005


Phone recording software that records phone calls
directly to the hard disk using a modem!

Call Corder is a software-only computer call recorder. This phone recorder uses your voice modem to record phone conversations.

Call Corder records telephone conversations directly to your hard disk with a single push of button, optionally playing a legal disclaimer before recording a call (ideal for use in business environment). It stores calls as standard Windows sound files, adding a memo to allow fast and easy call navigation. The software is Caller ID compatible so there is no need to type caller's number and name: call logging will be matched with call detail record obtained from the Caller ID information.

Call Corder requires a PC with a voice modem or compatible TAPI board. Call Corder will only record one telephone line.

Call Recorder Features:

  • Legal Disclaimer
    An optional legal disclaimer can be played automatically before a call is recorded to insure that the recording is legal. 
  • Guide on Call Recording Laws
    A comprehensive Practical Guide on Legal Aspects of Recording Telephone Conversations is included as part of the documentation. Covers phone call recording laws of the Australia, Canada, the United Kingdom, and state-by-state guide for the US. Call recording legal guidelines and other legal aspects of call recording are covered. 
  • Recorded Phone Calls on Your Disk
    Hundreds of hours of telephone conversations can be stored on your hard drive. All recorded phone calls are optionally compressed to maximize storage capacity. 
  • Windows XP Compatible
    Supports Windows 98, ME, 2000 and XP 
  • Automatic Phone Call Recording
    Optional automatic call recording allows to start recording incoming calls automatically. On certain types of telephony devices the software supports automatic call recording when a telephone receiver is picked up. This feature is not available on most voice modems. 
  • Quality Phone Call Recording
    High quality of phone recording by optional automatic gain control allows for automatic volume adjustment for a superior sound quality for virtually all types of telephone installations. 
  • Call Logging and Annotating
    Every call is annotated for convenient future access. 
  • Caller ID Call Recording
    Caller ID information automatically labels incoming phone calls: there is no need to manually annotate every recorded call (requires Caller ID service from telephone company). 
  • E-Mail Call Forwarding
    Any recorded conversation, including your comments, can be forwarded via e-mail. 
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Smart Phone Recorder Version 3.0

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TBJ Rating:

 
Shareware  

Updated: 05/10/2005


Smart Phone Recorder - the PC Answering Machine Software can record your telephone calls at an incredible compression rate of 3.7MB/Hour (others use the format of 56.25MB/Hour) into windows wave(.wav) files using your computer's voice modem. It greatly saves your computer's resources.

Another unique feature is this phone recording software can start recording automatically even if you lift your telephone handset before the answering machine software takes an action for an incoming call. You may simply negotiate with your customer as usual without clicking on a button or pressing a key. 

Features of Smart Phone Recorder:
  • NEW Version 3.0.1) You can record an outgoing call at any time during conversation just by RIGHT CLICKING the 'Make Call' button. 2) You can enlarge the three small window by clicking on the title button. 3) Dialer feature enhanced. 
  • Auto Start Recording (Unique Feature) - When you lift the handset for an incoming call, Smart Phone Recorder will automatically start recording your conversation and save it to a file with the format: "year-month-date~hour-minute-second~caller id~caller name.wav" 
  • Real Time Audio Compression (Unique Feature) - The wave file is record with a low sample rate. This means you may store 8760 hours worth of wave files (One Year!) on a 32G hard disk. 
  • Answering Machine - Smart Phone Recorder will answer the call after a pre-set number of rings, play a greeting and record your voice mail. 
  • Caller ID Detection Supported - You may get callerID information when:
    *You have a voice modem that supports CALLER ID detection in your local state 
    *Your telecompany supports CALLER ID information transfer 
    *You have subscribed to the CALLER ID service 
  • DTMF(Dual Tone Multi Frequency) Detecting - When the caller enter a series of digits on the telephone keypad, Smart Phone Recorder displays those digits. 
  • Backup Data - Provides a simple interface to backup or managing your wave files. 
  • Log Management - Reviews or prints the log files(status) of every day connections. 
  • Built-in Phone Book - Store up to 3000 records containing phone numbers and names or other information. If your modem supports CallerID, the caller name and phone number will be displayed in the log file. 
  • Answer Ring Rules - Sets the number of rings before the answering machine responds to the call. 
  • Hide to Systray - Minimizing the startup screen places an icon in the Systray 
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TRx Phone Recording Software version 3.00

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TBJ Rating:

 
Shareware  

Updated: 05/10/2005


TRx is a phone call recorder program for desktop computers. TRx lets you manually record telephone calls on a phone line connected to a voice modem, a telephony card or with a sound card connector lead (see below). It works under on both Windows and Mac OS X. 

TRx also works as a caller number ID display system and lets you put calls on-hold (and plays on-hold music and messages). 

TRx was designed for business call centers where a copy of TRx is installed on each workstation and connected to each telephone using a Handset Call Recording Connector or voice modem. It can also be used in a similar way in other businesses or at home when you need to manually record calls. 

TRx Features:

  • Records telephone calls using a voice modem or telephony device or a suitable connector from your phone line to your sound in socket. 
  • Displays caller ID of all incoming calls (subject to hardware and telephone network features). 
  • Lets you put calls on hold with a hold button (professional music and messages on-hold included). 
  • Caller ID logging of all incoming calls. 
  • [Optional] Recording-started prompt, recording-stopped prompt, and record tones. 
  • Save recordings as wave files or send recordings by email. 
  • Edit recordings with a sound editor. 
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